BDC Posts

The “Lens” You Use on a Commercial Roof Claim Matters

By Randy Thompson, MBA | March 6, 2026

A commercial roof damage claim can be approached from varying perspectives. When I step onto a commercial roof, I pay attention to how it’s being viewed.  A commercial roofer looks at that roof through a construction lens. They’re evaluating membrane condition, insulation saturation, seams, flashing, drainage, attachment. They’re thinking about scope, feasibility, and what it…

Winter Property Checklist

By Randy Thompson, MBA | January 9, 2026

𝗦𝘁𝗮𝗿𝘁 𝘁𝗵𝗲 𝘆𝗲𝗮𝗿 𝗿𝗶𝗴𝗵𝘁 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗼𝘂𝗿 𝗪𝗶𝗻𝘁𝗲𝗿 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗣𝗿𝗶𝗻𝘁𝗮𝗯𝗹𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽 𝗽𝗿𝗼𝘁𝗲𝗰𝘁 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗽𝗲𝗿𝘁𝘆. A new year is a natural time to reset—not just personally, but when it comes to protecting your property. For homeowners and property owners, smart planning starts with understanding how winter weather affects roofs, plumbing, and building materials. Small issues…

Who needs a Public Adjuster?

By Randy Thompson, MBA | January 8, 2026

When Life Happens: When to Call a Public Adjuster 

By Randy Thompson, MBA | December 22, 2025

When something breaks in your life, you call the right professional. Plumbing problems call for a plumber. Electrical issues require an electrician. And when you have a property damage claim that your insurance company has denied or underpaid, you call Building Damage Consultants and ask for a Public Adjuster.  Property damage often arrives without warning. Fires,…

From Confusion to Confidence: Making Insurance Make Sense 

By Randy Thompson, MBA | December 3, 2025

“I don’t even know what my policy covers anymore.”  “The language in here is like another language—I feel completely lost.”   If that sounds familiar, you’re not alone. Insurance policies can be confusing, and the fine print can feel overwhelming—especially when you’re already dealing with property damage or a claim in the aftermath of a storm or…

Throwing My Net to the Other Side: My Journey from Insurance Adjusting to Public Adjusting 

By Randy Thompson, MBA | October 31, 2025

By Randy Thompson, CEO of Building Damage Consultants Most of my professional story online focuses on what I do today — helping property owners navigate the complex world of insurance claims — but it doesn’t tell the full story of how I got here. The truth is, the shift from insurance adjusting to public adjusting was a…

Indemnity – Why there’s “No Shame in the Claim”

By Randy Thompson, MBA | September 22, 2025

When disaster strikes your home or business (I.e. fire, tornado, hurricane, hail, water damage, etc.) your insurance policy is meant to restore you to your pre-loss condition. This principle—called indemnity—is the promise that you should not bear the financial burden of damage that is covered under your policy.  Yet, many policyholders hesitate to file a claim or…

Katrina at 20: A Personal Reflection

By Randy Thompson, MBA | August 28, 2025

Randy Thompson, CEO of Building Damage Consultants  As we approach the 20th anniversary of Hurricane Katrina, I find myself reflecting on how that storm shaped my life and career. Sometimes catastrophic events play significant roles in shaping our future—and Katrina was that turning point for me.  From Art Sales to Disaster Recovery  One week, I…

What is a Public Adjuster?

By Randy Thompson, MBA | July 24, 2025

When disaster strikes—whether it’s a storm, fire, flood, or other major property damage—your first thought is likely about safety. But your second is probably: 𝘞𝘪𝘭𝘭 𝘪𝘯𝘴𝘶𝘳𝘢𝘯𝘤𝘦 𝘤𝘰𝘷𝘦𝘳 𝘵𝘩𝘪𝘴? Filing an insurance claim should be straightforward, but too often it becomes a frustrating, confusing process. That’s where a Public Adjuster comes in. f you’re searching for:…

Can a Public Adjuster help you with your property Claim

Can I Reopen My Insurance Claim If I’ve Already Been Paid?

By Randy Thompson, MBA | June 24, 2025

If you’ve ever found yourself wondering, “Can I reopen my property damage claim after the insurance company has already sent the check?” — you’re not alone. The short answer is: Yes, you can. And in many cases, you should.  We speak with homeowners, business owners, and property managers all the time who accepted a payment…